Backup for the IT team you have.
Your one to three or more IT staff keep things running. We work alongside them on infrastructure, cybersecurity, planning and budgets, and flex in when they take vacation or need additional support during busy times.
Built for districts with their own IT staff.
Most co-managed districts we support are Class A, B or larger Class C, with a small team carrying a big tech footprint.
A small team, a big footprint
Devices, WiFi, phones, PA, security and testing labs all land on the same few people.
Network and firewall work piling up
Advanced networking and complex tickets need a second set of expert hands.
No time to plan ahead
Daily tickets crowd out the documentation, budgets and projects that keep you ahead.
No IT staff at all? Managed IT makes our team your full time IT department.
See managed ITYou keep control. We take the heavy lifting.
Day to day in your buildings
- Relationships with your staff and students
- Devices, classrooms and walk-up requests
- First look at tickets, with a clear path to us
- Priorities and final decisions for your district
Depth and coverage behind them
- Infrastructure and network support
- Cybersecurity setup and management
- Escalations and complex tickets
- Coverage for vacations, leave and busy seasons
- Planning, budgeting help and documentation
- FERPA and CIPA oversight
Four steps to a shared plan.
We start by learning how your team works today, then fit in around it.
- 1
Talk it through
A short call about your team, your buildings and your priorities.
- 2
Document your environment
We write down what is in place so nothing lives in one person's head.
- 3
Split the work
Agree who handles which tickets and how escalations reach us.
- 4
Review together
Regular check-ins on projects, budgets and coverage.
Backing up tech teams like yours.
A case study and two posts on how co-managed support works in practice.
Overwhelmed Onsite IT and Critical Network Gaps
The onsite technician now has immediate access to networking and firewall specialists.
When One Tech Can't Do It All: Co-Managed IT Support for Montana K12 Schools
How co-managed IT pairs your local tech with senior engineers to cut burnout.
Should Our Montana District Hire Another IT Tech or Invest in Co-Managed Network Support?
The pros and cons of each, with a decision checklist for school leaders.
Starting prices, published.
Co-managed support varies with your environment and how involved we are with your team. If you need us to flex in when staff are on vacation or on leave, prices flex with that.
See pricingQuestions about co-managed IT.
Who is co-managed IT built for?
Districts with their own IT staff. Most co-managed districts we support are Class A, B or larger Class C, with one to three IT staff carrying a big tech footprint.
Who handles day to day requests?
Your IT staff keep the day to day work in your buildings and take the first look at tickets. Escalations and complex tickets come to us.
Do you cover when our tech is on vacation or leave?
Yes. We flex in for vacations, leave and busy seasons, and pricing flexes with that coverage.
Does our district keep control of decisions?
Yes. Priorities and final decisions stay with your district. We take on the infrastructure, security and planning work behind your team.
How does co-managed IT get started?
A short call about your team, buildings and priorities. Then we document your environment, agree who handles which tickets and set regular check-ins.
What does co-managed support cost?
It starts at $700 a month and varies with your environment and how involved we are with your team.
More K12 services.
Let's talk about your school.
No pressure or hard sell. We'll talk through your needs and help you figure out what makes sense.
- 1Tell us about your schoolSize, staff and what is taking up your time.
- 2We talk it throughA conversation about what makes sense, not a sales pitch.
- 3Just comparing prices?Starting prices for every school plan are on our pricing page.
Rather call? (406) 235-7020